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Troubleshooting
● Check all the connections between the controller, switch, and the convection blower against the wiring
diagram.
● If the convection motor will not run, apply 115 V AC to the motor directly. If the motor runs, replace
the fan controller. If the motor does not run, the convection blower has failed. Replace the blower.
● If the convection blower runs on high at all times (no control with the fan controller), check the
connections from the 160°F (71°C) sensor (located on the upper left side of the firewall) and
convection fan controller to the blower. Disconnect one of the wires from the sensor; if control of the
convection blower returns to the fan controller, replace the sensor.
● If the motor is still on high, re-connect the sensor and replace the convection fan controller.
Circuit Board:
□ Press the fan button. Does the fan come on? Press again to verify that the blower turns on. If no,
contact your local dealer for service.
5. Ignitor - Everything else in the stove operates but the ignitor will not light the pellets.
General:
● Check the burn pot liner placement. Make sure the burn pot liner is up tight and square to the ignitor
tube (by pushing the burn pot back against the ignitor tube).
● Check all the electrical connections on the 120°F (49°C) temperature sensor located on the exhaust
channel.
● Place a jumper wire between the two leads on the 120°F (49°C) temperature sensor. If the ignitor
works, replace the sensor.
● Check to see if the exhaust blower is operating. If not, contact your local dealer for service.
● If the ignitor does not work, replace it.
NOTE: The ignitor should be bright orange in color. If not, replace the ignitor.
Circuit Board:
□ Check the fuses on the circuit board (see “Troubleshooting - Fuses”).
6. The auger motor will not function normally.
General:
● If the Auger gear box does not turn but the motor’s armature does try to spin then the auger is
jammed. – Try to break apart jam by poking at the jam through the drop tube. If this fails then empty
the hopper and remove the Auger Cover **Remember to re-seal the cover after installation**
● Make sure the exhaust blower is operating.
● Check the condition of the vacuum hose (located on the left side of the stove). It should not be
cracked or torn and should be installed on the top air inlet tube on the vacuum sensor.
● Check the manual reset button on the 200°F (93°C) temperature sensor. If this sensor has been
tripped, check for the cause of the over-heating before pushing the red button in. Check auger for
movement.
● If the auger still does not work, then apply 115 V AC directly to the auger motor. If the auger motor
does not work, replace it.
● By pass the 200°F (93°C) temperature sensor with a jumper wire; check the auger. If the auger
works, replace the sensor.
● Check the vacuum sensor by placing a jumper wire between the blue wire and the black wire that
are attached to the sensor. If the auger works, test to see if the exhaust blower is producing enough
vacuum.
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